General support
For app questions, bug reports, purchase issues, restoring purchases, and feedback that needs a direct reply.
support@timeapps.ioHow can we help?
Find the right channel for app questions, purchases, privacy requests, and troubleshooting.
Support
Start with the right support path
Find help for Time Apps products, purchases, subscriptions, privacy requests, and troubleshooting in one place.
Privacy requests
For access, deletion, consent, data, and other privacy-related requests about Time Apps products.
privacy@timeapps.ioLegal contact
For legal notices, terms questions, and formal company correspondence.
legal@timeapps.ioHelp center
Common support topics
Subscription and purchase actions depend on Apple's App Store purchase flow. Time Apps can help troubleshoot product-specific issues, but cancellation and refund decisions are handled by Apple.
Restore purchases
Open the purchase or settings screen in the app and use Restore Purchases. If restore still fails, email support with the app name, device, iOS version, and what you see.
Cancel a subscription
App Store subscriptions are managed by Apple. Cancel in the subscription settings for your Apple account before the renewal date shown by Apple.
Request a refund
Refund requests for iOS purchases are handled by Apple. We can help you find the right app and purchase context, but Apple decides App Store refunds.
Troubleshoot an app
Send the app name, the screen or feature, what you expected, what happened, and your device/iOS version. Do not include sensitive content unless it is needed for support.
Support languages
Write to us in the language you prefer. This site supports 74 locales; support replies are in English unless you ask for another.
Privacy and data
Email privacy@timeapps.io for access, deletion, consent, data, analytics, or provider questions. Include the app name and the email you want us to reply to.